Privacy Policy

This Privacy Policy explains how logicweaves.com (“we”, “us”) collects, uses, and protects personal data when you visit logicweaves.com and submit contact/lead requests.

1. Who we are

Seller/provider information:

  • Business name: logicweaves.com
  • Legal form: PE
  • Address: 15 Velyka Vasylkivska St, Kyiv, 02000, Ukraine
  • Email: contact@logicweaves.com
  • Phone: +380 686 619 4619
  • Registration (EDRPOU): 77521802
  • Legal representative: Martin Bauer, Managing Director

In relation to electronic commerce, this information is provided pursuant to Law of Ukraine No. 675-VIII “On Electronic Commerce” (Про електронну комерцію) Article 7.

2. Personal data we collect

We may collect personal data you provide directly, for example:

  • Contact details (e.g., name, email address, phone number) when you submit a contact/lead request.
  • Details included in your message (e.g., what you need support with).

We may also collect technical information automatically (for example, device and usage information) depending on your browser settings and our website configuration. If we use cookies or similar technologies to process personal data, the description in this policy and any cookie notice will be consistent with such processing.

We process personal data to:

  • Respond to your inquiry and communicate with you about requested information.
  • Manage and improve our services and website operations.
  • Comply with legal obligations and handle complaints or disputes where applicable.

We process personal data in compliance with Law of Ukraine “On Protection of Personal Data” No. 2297-VI (Про захист персональних даних), including required transparency duties and a lawful basis/consent where applicable.

4. How we share personal data

We may share personal data with service providers acting on our behalf (for example, hosting, technical support, or email delivery). We do not sell your personal data.

We may also disclose personal data if required to comply with applicable laws or lawful requests by competent authorities.

5. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, including to respond to requests, maintain business records, and comply with legal requirements. Retention periods vary depending on the type of data and processing purpose.

6. Security of personal data

We implement appropriate organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your rights

Depending on applicable law, you may have the right to request access to your personal data, request correction, and request deletion or restriction of processing in certain cases. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in Section 10.

8. Complaints and out-of-court dispute resolution

If you are a consumer, you can submit a complaint and seek out-of-court settlement mechanisms under the consumer-protection framework. We encourage you to contact us first using Section 10 so we can attempt to resolve the issue.

This section supports consumer complaint and out-of-court dispute resolution pathways provided under Law of Ukraine “On Consumer Rights Protection” No. 3153-IX (Про захист прав споживачів) (chapter on complaint/out-of-court settlement).

9. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

  • Email: contact@logicweaves.com
  • Phone: +380 686 619 4619
  • Address: 15 Velyka Vasylkivska St, Kyiv, 02000, Ukraine