Thank you
We have received your request. This page confirms your submission.
What happens next
- Our team will review your request.
- We will contact you using the details you provided.
- If you requested assistance related to a used car, please keep any documents and messages from our communication.
If you submitted personal data through the website, our processing is performed in accordance with the Law of Ukraine "On Protection of Personal Data" No. 2297-VI (Про захист персональних даних) (general requirements), and the notice you saw on the site prior to submission.
Seller/provider details (Ukraine)
If you use our services via the Internet as an "electronic commerce" entity, this information is provided to ensure consumer and authority identification, as required by Law of Ukraine No. 675-VIII "On Electronic Commerce" (Про електронну комерцію) Article 7.
Consumer rights information (high level)
For services related to used-car inspection/buyer-assistance, we provide required pre-contract information and general consumer-rights information to support an informed choice, as required by Law of Ukraine "On Consumer Rights Protection" No. 3153-IX (Про захист прав споживачів) Article 17, Article 4, and Article 15.
In Ukraine, provider information is available in Ukrainian in accordance with Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" (Про забезпечення функціонування української мови як державної) Article 30.
For complaints and out-of-court dispute resolution, you may use the provider contact details above. Out-of-court dispute resolution mechanisms are governed by the consumer-protection framework under Law of Ukraine "On Consumer Rights Protection" No. 3153-IX (Про захист прав споживачів) chapter on complaint/out-of-court settlement.